LEGAL
Privacy Policy
How Rejuvion Health collects, uses, protects, and shares personal and health information.
Effective / version: 2026-06-07
What We Collect
We collect account details, profile data, health data you submit, consultation records, device data from connected apps, and technical logs needed to secure and operate the platform.
Sensitive personal information and health information are processed only for permitted care, compliance, security, and service-delivery purposes.
How We Use Data
We use your data to provide care workflows, patient dashboards, messaging, AI-assisted summaries, appointment management, billing operations, and support.
We may use de-identified or aggregated data for quality improvement and analytics.
How We Share Data
We share data with treating clinicians, authorized operations teams, regulated subprocessors, and service providers under contract and confidentiality obligations.
We may disclose information where required by law, court order, regulator request, or to protect safety and prevent fraud.
Retention and Security
We apply administrative, technical, and physical safeguards, including role-based access controls, audit logs, encryption in transit, and secure infrastructure practices.
Data is retained according to legal and operational requirements, then securely archived or deleted when no longer required.
Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, or portability of personal information, and may object to certain processing.
Where consent is the lawful basis, you may withdraw consent, but this may limit services that rely on that data.
Full registration consents and in-app legal documents also appear on rejuvion-health.co.za.